REX High Performance
Y-BLOCK SPECIALISTS

POLICIES

Please include a telephone number and Email address where you can be reached during business hours.

When Ordering By Mail

Pricing

To make ordering easier, we have posted prices next to the products. All pricing is in U.S. funds. In doing so, we reserve the right to make adjustments based on our manufacturing costs. Therefore the prices are subject to change without prior notice to the customer.

Payment

We only accept payment of orders by PayPal at this time. Please contact us if you wish to use any other method of payment.

Shipping

All orders are shipped via United Parcel Service when possible. Those customers requesting 'next day' or 'second day' air service are subject to increased freight charges at the prevail-ling carrier's rates. No orders for air service can be accepted after 1:00 PM for the same day shipment. For packages greater than 70 pounds and 130 inches combined-size limit for UPS, delivery will be made by truck freight. Additional charges for oversize or over length packages may apply. 

Currency

All orders must be pre-paid in U.S. or Canadian Funds.

Damaged Parts or Shortages

If you receive a package that has been damaged, you may refuse to accept the shipment from your carrier. In which case the shipment will be returned to us and reshipped. If you open a package and find damage, you must notify the shipping carrier to file a damage claim. After notifying the carrier about the damage, please notify us also. Do not throw away any packing material as it is necessary to keep all packaging until the claim has been inspected. This must be done within 7 days of accepting the package. Do not return a package before the carrier's agent has completed a damage claim inspection..

Returns

You may return purchased goods within 30 days of your invoice date, providing they are not painted, altered or damaged and include the original packaging invoice. In order to return goods, you must have a Return Authorization Number. Returns without authorization will not be accepted. All returns must be sent pre-paid and insured. If they arrive here damaged and uninsured, no refund will be granted. All returns are subject to a 25% restocking charge. If a part was shipped our error, you will be reimbursed for UPS shipping charges.